Frequently Asked Questions
Product Information
- How does your coco differ from other brands?
https://hortgrow.com/blogs/blog/what-makes-hortgrow-coco-different
- Where is your coco coir sourced?
HortBio Technologies PVT. LTD based in Tamilnadu, India
- Is your coco rinsed and buffered?
Yes, our product is washed and naturally buffered through a proprietary processing method. Our final rinse is done using reverse osmosis water.
- Is your coco coir organic?
Yes, our products are OMRI certified and could be used as part of an organic or close-to-organic program.
- Can we use your coco coir products in greenhouses and indoor gardens?
Yes, we have many successful customers using our products in both indoor and greenhouse environments.
Technical
- How do I expand the cubes and bags?
https://hortgrow.com/blogs/blog/best-practices-expanding-grow-cubes
- What should I feed to expand or charge the coco?
You can use regular water to hydrate and expand the bags, or optionally your favorite starting nutrient feed or a strong calcium nitrate solution.
- What nutrients do you recommend?
Our coco products are compatible with all complete balanced plant nutrient programs. Although we don’t have a preference, we do recommend nutrients that are balanced for coco, with high starting calcium and well balanced phosphorus ratios.
- How many times should I water your grow bags?
Once you transplant into your grow bags and grow cubes, we recommend a slightly lower water content for the initial few days until well rooted. After 2-5 days, you may begin crop steering methods. We recommend 2%-4% shot size, but our products are flexible and can accommodate various growing styles.
Generally, once rooted, we recommend no less than 4 irrigation events per day in our 3.5L grow bags, and no less than 1-2 irrigation events per day in our 6.5L grow bags.
- What type of irrigation do you recommend?
Many of our customers use drip irrigation, however we have had great success with hand-watering, ebb and flow, and other irrigation methods. Observation and data collection will assist in making the best irrigation decisions, but we offer flexible products in many sizes to accommodate nearly all growing styles and environments.
- How do you transplant into the grow bags?
Once the grow bags are hydrated, it is very easy to transplant clones or starts into our containers. We recommend putting the top of your starter plugs about ¼”-½” below the top surface of the coco coir.
Optionally, we also offer 4”x4” starter cubes that can easily be placed on top of our larger open-top grow bags for an easy transplant. Roots will readily grow through the white fabric on the 4”x4” starter cubes.
- Where can I get more information or technical advice for your products?
We have a technical support questionnaire that you may fill out and someone from our technical support team will get back to you.
https://docs.google.com/forms/d/1znDtyc1Zu5F_MgEDrz41cfi7-g6yFQEqqkAqqj7Ix8o/edit
Also, you could email our support team directly at:
Purchase and Orders
- Where can I purchase HortGrow products?
HortGrow products are available at our online store:
https://hortgrow.com/collections/all
We also offer wholesale pricing for commercial customers. For a quote, please send an email with desired quantity and product type to:
- How can I get samples of HortGrow products?
If you are a commercial facility interested in trialing our products, we will gladly send you samples of any product you are interested in. For such inquiries, please send an email with desired product type to:
- How long does it take for my order to arrive?
In the continental US, our orders ship directly from our warehouses and usually arrive within 3-5 business days.
- Do you offer international shipping?
We ship to Canada and Mexico from our US warehouses (for pallet level orders). We also ship container level quantity orders to all destinations.